Titebond Liquid Hide Glue has let me down again. 10 years ago it let me down and I haven’t used it till recently. I thought I would give it another go, and it worked real good. After using the bottle, I bought another one and made sure the manufacturing date was recent. It’s 6 months old and according to their website it has a two-year shelf life. It was working fine until it didn’t any longer. The glue will not cure anymore, but why? Is the date on the bottle bogus?
I called titebond here in Australia, and it turned out that they are just a distributor for titebond. I spoke to their so called “tech” department, who knew very little about the product. After speaking to him for a while and listening to the much shit that dribbled out of his mouth, he realised somewhere along the line of his bullshit that I wasn’t the average dick who relied on the salesperson to teach him/her about a product he/she should already know about. So he paused for a sec, made a small cough and then admitted he knew nothing about the product as they do not manufacture the glue and will write to Titebond in the US and get back to me in 24hrs.
So there you have it, chaps. It pays to educate yourselves in whatever chosen field you’re in, so people don’t spin you stories just to get you off the phone or to convince into buying something you actually don’t need under the pretence that it is something you need because it will do a better job. Never be afraid to call their bluff if you see it. After all, it’s your money.